Fast, Smart & Friendly! 

Central Office Systems makes us more productive. When we call, things get fixed in a quick manner.

They always check in and are knowledgeable. Always friendly. And they fix things FAST.

Central office is 100% on top of their game!

Carrie Grissmeyer Carrie Grissmeyer Lee John’s Catering

They Listen and They FIX 

Help is a phone call (or email or chat) away  Knowing that COS is tracking the health of each device is comforting. We are able to plan ahead and prepare for replacements and/or updates.

Having worked in the corporate world and called a "Help Desk" a time or twenty, the first thing they always tell you to do is reboot the computer; as if I hadn't already tried that!  I have NEVER been asked/told to do that by COS.

They remote in and look at my problem and LISTEN to me.  On the very rare occasion that the help desk person cannot solve the problem, they will escalate to a higher level and my issue gets resolved, no matter how high up it might need to go.

Diane Williams WELS Lutherans for Life

Fast Response In Plain English

Our old IT company took days to respond. Central Office Systems is available right away.

They talk to us and let us know what they are doing and why in plain english, not whatever language computer guys speak.

Jeff Fancsali Owner
Fan-Agra Corp and Wingait Farms

Central Office Systems Rocks!

“Julian absolutely rocks. The proactiveness on an issue I had unrelated to the ticket that was open saved me a headache that had sprung up earlier.”

High marks for: Accuracy, Proactiveness, Resolution Time, Helpfulness, Knowledge, Response Time

Alex Young Interstate Roofing System Consultants

Professional, Smart and a Pleasure to Work With

“Natalie is terrific, professional, and extremely knowledgeable. She’s a pleasure to work with.”

High marks for: Response Time, Resolution Time, Proactiveness, Knowledge, Helpfulness and Accuracy

David Rubin Rubin Engineering and Sales LLC

Fast- Great Job

“Tom did a great job getting this taken care of quickly.”

High marks for: Response Time, Resolution Time, Proactiveness, Knowledge, Helpfulness and Accuracy

David Pynakker Lang Technovation

Great Job- Exceptional

“Natalie did a really great job. Her knowledge is exceptional!”

Particularly High Marks: Accuracy, Helpfulness, Knowledge, Resolution Time, Proactiveness, Response Time

Cindy Thiel Stoney Creek Adult Community

Found the Root Cause and Fixed Permanently

“First issue resolved quickly. Other issue the root cause found and resolved. Provided solutions as how to move forward and improve.”

High Marks: Knowledge, Resolution Time, Response Time, Helpfulness

Suzanne Klinkner Metalcut Products Inc

Great!

“Natalie did a great job”

High marks: Knowledge, Helpfulness, Proactiveness, Resolution Time, Accuracy

Stephanie Hutchinson Klik USA

Quick transaction. Right back to work!

“Very quick transaction.  Appreciate that!”

High mark: Helpfulness, Knowledge, Resolution Time

Stacy Peterson Connoils

Great Help-Fast Response-Quick Resolution

“Great job and now know who to contract for my program issue in the future.”

High marks: Accuracy, Helpfulness, Knowledge, Response Time, Resolution Time, Proactiveness

John Williams American Design Inc.

Great!

“Great Job Natalie.”

Jake Fischer BCA Industries

Love the Live Phone Anytime Option

“Great Team- Love the live phone option!” Very Easy

Karen Scarpelli Hope Center