Get a qualified IT tech on the phone live in under 60 seconds anytime. 24/7. We know this sounds unbelievable. Check out our actual service statistics.

Central Office Systems Service Statistics

We are the Easiest and Fastest IT organization to work with in Wisconsin

Here is our process to provide the best IT Support in Wisconsin to YOU.

• Answer the phone. Always. 24/7
• With a qualified tech.
• Make sure you have nice people, not jerks, doing this stuff.
• Fix the problem the first time

Here are our statistics for the week ending February 5, 2025.

If you called us:

1. We answered the phone in 44 seconds with a live tech on average
2. 83.6% of the calls were handled and completed on the initial call
3. The average time to resolution was 18 minutes 46 seconds
4. Clients rated the service 4.64 out of 5. (22% of clients took the survey)

If you used our live chat function:

1. We answered the chat in 49 seconds with a live tech.
2. 84.7% of the calls were handled and completed on the initial call
3. The average time to resolution was 21 minutes16 seconds
4. Clients rated the service 4.76 out of 5. (14.9% of clients took the survey)

Our managed IT service is so much better than traditional competitive organizations that we literally have to document it.

These are unbelievable metrics for most IT organizations.

If you want better service, work with an organization that monitors its service levels and asks for client feedback.

I saw this UFO when I was golfing one morning in Vernon WI.