Art's angry blog about you wasting your money on mediocre IT support

5:45am June 30, 2025 Grant Teton National Park. This was an early and cold hike, but the payoff was to sit quietly and stare at this.

Stop Paying Top Dollar for Mediocre IT Support

What is Top Tier High Quality IT Support?

An IT Company that answers the phone all the time, with a live person.

Almost 90% of the time, your IT problem is fixed on that call.

This support costs about what you are currently paying, maybe less.

Central Office Systems delivers FAST High Quality IT support 24/7.

We deliver WIFI that works  

Do you find yourself wondering if your IT company got the voicemail you left or the e mail you sent?

Do you ever think, why do they even have phones if they do not answer them?

Some IT organizations take 2-3 days to respond to a request, after you finally get a hold of them.

At Central Office Systems, we don’t just talk about great service. We measure it.

We’re setting the standard for IT support in Waukesha and Milwaukee, Wisconsin.

We’re the Best IT Provider to Work With and OUR Prices Are Reasonable

We believe that IT support should be simple, efficient, and most importantly, stress-free. That’s why we’ve built a process that puts your business first:

  • 24/7 Availability: We answer the phone. Always. No automated menus or long wait times, just real help when you need it.
  • Qualified Technicians: A qualified tech picks up. You won’t have to explain your issue multiple times or wait for a callback.
  • First-Time Fixes: We fix the problem right the first time. No back-and-forth, just solutions.
  • Friendly Service: And we do it all with friendly, helpful people. (Because nobody likes dealing with IT jerks.)

But don’t just take our word for it. Let’s talk numbers.

How We Performed Last Week (Ending June 30, 2025)

📞 Phone Support:

  • Answer time: 75 seconds (with a live tech)
  • Resolved on the first call: 85.3%
  • Average resolution time: 27 minutes
  • Client satisfaction rating: 4.74/5 (24.1% of clients surveyed)

💬 Live Chat Support:

  • Answer time: 105 seconds (with a live tech)
  • Resolved on the first chat: 85.3%
  • Average resolution time: 25 minutes 52 seconds
  • Client satisfaction rating: 4.7/5 (10.6% of clients surveyed)

Stop Paying Top Dollar for Mediocre IT Support

Your team deserves better.

You deserve better.

If you're looking for an IT partner who answers quickly, fixes issues efficiently, and values customer satisfaction, we should talk.

📲 Call us today at 262-436-9230 and experience better, faster IT support for yourself.