UFO spotted over Vernon WI Saturday morning
Is your IT support FAST?
What is FAST?
Imagine an IT Company that answers the phone all the time, with a live person.
Now imagine that almost 90% of the time, your IT problem is fixed on that call.
And imagine that this support costs about what you are currently paying, or less.
Central Office Systems delivers FAST High Quality IT support 24/7.
FAST.
Wasting 5 minutes of every meeting making your conference room computers work, times 10 meetings per month times say 4 employees per meeting is 3.3 hours.
How about getting WIFI that works?
Calling your IT organization at 5:20pm usually means you will have a response by around 8:00am the next morning. A 14.5 hour or 870-minute response time. And for most organizations, that is the norm.
Why even have phones if you do not answer them for 15 hours out of the day?
Some IT organizations take 2-3 days to respond to a request, after you finally get a hold of them.
At Central Office Systems, we don’t just talk about great service. We measure it.
We’re setting the standard for IT support in Waukesha and Milwaukee, Wisconsin.
We’re the Best IT Provider to Work With
We believe that IT support should be simple, efficient, and most importantly, stress-free. That’s why we’ve built a process that puts your business first:
- 24/7 Availability: We answer the phone. Always. No automated menus or long wait times, just real help when you need it.
- Qualified Technicians: A qualified tech picks up. You won’t have to explain your issue multiple times or wait for a callback.
- First-Time Fixes: We fix the problem right the first time. No back-and-forth, just solutions.
- Friendly Service: And we do it all with friendly, helpful people. (Because nobody likes dealing with IT jerks.)
But don’t just take our word for it. Let’s talk numbers.
How We Performed Last Week (Ending June 10, 2025)
We track our performance because, well, you can’t improve if you do not know your numbers:
📞 Phone Support:
- Answer time: 68 seconds (with a live tech)
- Resolved on the first call: 88.7%
- Average resolution time: 19 minutes 31 seconds
- Client satisfaction rating: 4.84/5 (24.7% of clients surveyed)
💬 Live Chat Support:
- Answer time: 94 seconds (with a live tech)
- Resolved on the first chat: 88.7%
- Average resolution time: 22 minutes 34 seconds
- Client satisfaction rating: 4.67/5 (11.4% of clients surveyed)
Tired of Slow Response Times to Get a Fix?
Your business deserves better.
You deserve better.
If you're looking for an IT partner who answers quickly, fixes issues efficiently, and values customer satisfaction, we should talk.
📲 Call us today at 262-436-9230 and experience better, faster IT support for yourself.
